terms and conditions

1. Introduction
These Terms and Conditions govern all purchases made by you, the customer, with Bisel Studio (referred to as “we,” “us,” or “our”) via our online store at biselstudioshop.com. By accessing our platform or completing a purchase, you acknowledge and agree to abide by these rules. Please review them carefully prior to checking out.

2. General Conditions & Site Usage
Our goal is to provide a seamless and secure browsing experience. By using biselstudioshop.com, you agree not to disrupt our digital services. This includes a strict prohibition against using malicious software, web scrapers, bots, or engaging in any activity that compromises our site's infrastructure or the experience of other visitors. We maintain the right to immediately terminate access for any user found violating these terms. Furthermore, we may update these Terms periodically without advance notice. The policies active at the exact moment of your transaction will apply to that specific order.

3. Product Availability
Showcasing an item or service on our website does not guarantee its indefinite availability. We reserve the right to modify, pause, or discontinue any product line at our sole discretion at any time.

4. Order Processing & Delivery
We process all orders with the utmost care. Because our custom watches are built and assembled to order, please anticipate a dedicated production period prior to dispatch. While we typically aim to ship within [Insert Timeframe, e.g., 4 to 6 weeks], unforeseen logistical or manufacturing circumstances may occasionally extend this window.
Once your purchase is finalized, you will receive an email detailing your estimated delivery timeline. We also reserve the right to temporarily suspend shipments to specific regions due to extreme weather, courier limitations, or other barriers. If your package is delayed past the expected timeframe, please reach out to our support team at [Insert Email Address].

5. Pricing & Shipping Rates
All prices displayed on biselstudioshop.com are inclusive of applicable standard taxes, but do not include shipping fees. Your final delivery costs will be automatically calculated and clearly displayed during the checkout process based on your selected courier method.

6. Customs, Duties, & Import Taxes
International customers are solely responsible for any customs fees, import duties, or local taxes incurred upon the package's arrival in their destination country. Bisel Studio does not cover, estimate, or prepay any cross-border tariffs or import charges.

7. Order Confirmation
After successfully submitting your order, an automated confirmation email will be sent to your provided address. In the rare event that we are unable to fulfill an accepted order due to inventory or operational issues, we will notify you immediately to resolve the situation.